Horrible. Worst customer support at any time. I've bought other things and no problems but when anything does go Completely wrong....you will not get assistance. THANK GOD I made a decision to wait to view what would transpire this week and did not get all more furniture After i was in there this weekend all over again. It has been TWO MONTHS considering the fact that I obtained a defective mattress in (looks like another person experienced a dance party with filthy footwear on on the headboard product of material). Adopted all instructions and known as immediately. Only Resolution was to have a tech occur out and try to deal with it but that was about a month out. Called limitless occasions, questioned to talk to supervisors to which they informed me each time a person would connect with again and Absolutely nothing.

it is a good retailer associates are quite variety and Specialist and There's quite wonderful furniture primary i found what I used to be searching for

Almost everything was seriously again-ordered just as a result of pandemic and, I feel, the warehouse. I purchased every thing in September and I just bought my tempurpedic on December eighteen.

Cody was fantastic! He greeted me with the doorway and attended to all of my needs. Even examining on me all over my seeking within The shop! Extremely Specialist! I highly propose the Woodridge site.

Dealing with Dan was actually good, he went from his way that will help us get this good offer. Went back and forth for four times to select this front room set. Soon after 2 several years it absolutely was a nightmare for the repair in the couch. Dealing with Ashley was a nightmare just attempting to speak to a Actual physical human being, the extended coverage was good.

Our shipping and delivery was flawless! Jose was so Expert and quick offering our table/chairs and buffet cabinet.

31 times in the past I purchased and ordered a Television set stand from your Bolingbrook shop. At time on the sale, the salesman informed us the stand was “in inventory” and we scheduled supply three business enterprise times following the sale. We ended up informed the warehouse would Call us a number of several hours ahead of the shipping and delivery. Shipping came and not get in touch with - no text. The following day we contacted the “warehouse” range we got and it was a customer care get in touch with Middle. We ended up now informed it absolutely was”not in stock” and delivery was predicted in two months. All over again, no call AND no textual content AND 31 times afterwards I am on my 3rd round of ongoing Very poor customer care.

If I could give this Ashley HomeStore a ZERO, I most definitely would. We ordered (2) parts of furniture from this retailer a couple of week apart. Just one was a mattress frame, which delivered about per month and fifty percent after we at first requested it. Another was a couch chaise couch in July 2020 in which we had been advised that we would've shipped by September. I have named several periods to check on sent position and the tentative dates have been pushed back again four periods, first it had been September, then it had been mid-Oct, following that it was early November, and now They can be telling me that (1) piece will arrive of their warehouse mid November and another is not going to get there right up until the end of November.

Our salesperson acted just how just she alleged to where can I find old and new furniture do and likewise she asked free stuff for me from her keep manager.

Put an order, the get was never put thoroughly needed to go to the shop to be able to get it appropriately mounted. By using a new scheduled delivery day buy was then pushed back again. Termed customer support was put on hold for more than forty five minutes was forced to make use of An additional cellphone to call customer care only to hear “Im sorry” and become hardly compensated.

Dan choi was definitely affected person with me and my spouse on receiving some awesome coffee and lamp table also a Television set stand .he can also be serving to us on finding some excellent offer.thanks Dan.

Because of Osi for his time and endurance! He helped my household uncover their new couch and assisted me with other furniture desires. I like to recommend him as he is a fantastic profits person, is aware of his things and is reliable.

Soon after 1yr and 3 months I’m nonetheless expecting my furniture to arrive. I previously paid off and nevertheless without the need of my things

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